About Our Company

CAD is one of the UK’s leading specialist IT support providers. We are an Epson Service Centre and until recently (21/11/2021) one of the UK’s largest Apple Authorised Service Providers for over 15 years.

Our growth can be attributed to our excellent technical support, customer service and comprehensive and unbiased advice. This has allowed us to grow and continue to provide a personal service to the business, home and hybrid sectors.

Business
Users

Hybrid
Users

Home
Users

History of CAD

2000

2001

2005

2007

2008

2010

2012

2014

2016

2021

2000

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Formation of Computer Associated Decisions (CAD). Providing hardware repairs within the local area.

2001

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CAD moved into the support market securing a national recruitment company.

2005

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CAD gained Apple accreditation to Apple Authorised Service Provider.

2007

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We increased IT support services to local businesses

2008

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Secured first national retail store to manage Apple repairs for the local shop.

2010

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Secured national retail store to manage Apple repairs for all 52 stores across the UK.

2012

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We secured our first warranty provider to extend Apple repairs across the UK.

2014

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Successfully entered the insurance replacement market securing contracts with the 3 largest insurance providers in the UK.

2016

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Secured further contracts in the hospitality and salon sector, providing IT managed support.

2021

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CAD made the business decision to concentrate on the IT support market, engaging fully in this sector going forward.

While also moving to new premises.

Over 20 years

Privately owned, we’ve spent over 20 years working with a hands-on approach. This has led to the significant growth of the company with CAD becoming one of the largest UK manufacturer Service Providers, Warranty and Insurance approved repair centres.