IT Services & Support for Business Users
Email faults setup and configuration
Printer / peripheral setup
Spyware detection and removal
Network and wireless setup
Antivirus updates and monitoring
Backup monitoring and test restores
Monitoring hardware for signs of failure
Firewall updates and monitoring
Optimising systems for maximum speed
Monitoring disk space on workstations and servers
3rd party software liaison and support
Security patches applied for emerging threats
The IT support you need for your company
CAD will tailor a bespoke plan for your your business needs. Including a broad array of services, complete with an guaranteed SLA. With access to our expert engineers to ensure fast support, when you need it.
Current supported sectors
Fast efficient results
Remote support is a cost-effective way of receiving IT support services for your business. With no waiting around or being charged for travel time for an engineer. Our remote sessions approximately last 15 minutes. This results in you getting back up and running much quicker than traditional site visits.
Security is key
CAD will only connect to your machines using secure software. Therefore the connection between our machine and yours is always encrypted. Further to this you are in control, you can terminate the remote connection at any time.
Unparalleled satisfaction rates
CAD has a high satisfaction rating of 4.8 / 5.0. Additional Apple's very own departing repair satisfaction was 98%. This shows the key to our success is our customer service and care.
Excellent customer relations
We’ve built our business with a core focus on looking after our customers and ensuring that they never want to leave!
The structured process we use to manage support tickets, assist customers and provide a truly personal style of support will put your mind at rest.
97% Customer Retention Rate
99% Customer Satisfaction Score
"CAD provide consistent IT support, guaranteeing quality and peace of mind for you. CAD gives you greater financial control and allows you to focus on your Business or Home"